Ewing's blend an appreciation for the old trade with new media to put on a masterclass on top client service. |
Over the week past we’ve seen
some real stand out candidates who’re continually pushing the boundaries of Tweeting.
It’s these guys that are setting the standards and it’s these top Tweeters who
we want to highlight. By highlighting the best and brightest our hope is then
that law firms and others can begin to learn and replicate. We do after all
often say that learning is easiest through observing, doing and seeing.
In order to decide upon a
winner we again looked at some very specific criteria: level of interaction,
frequency of Tweets, aesthetics of Twitter page, biography, informativeness,
consistency and overall Twitter experience. However this week has
heralded a new addition to the “Tweeter of the Week” Award. As this week’s
monitoring process progressed we decided to introduce a new criterion: photos.
We were struck by the power of
the visual and how some businesses are breaking down the traditional barriers by
posting fun and vibrant photos of staff and events. Undoubtedly photos are a
powerful tool and a fantastic way to put a face to your business and humanise
your brand.
And so onto the announcement of
the winner of the Award that pays tribute to the week’s most potent Tweeters in
Northern Ireland and showcases just how the best Tweeters do it. The Tweeting
Lawyer team are delighted to unveil Belfast’s finest purveyor of seafood, Ewing’s fishmongers, as the latest
winner of the “Northern Ireland Tweeter of the Week Award”.
Ewings are a vibrant and
exciting local fishmongers who trade global. And although they’ve been in
businesses for over 100 years they Tweet like an ambitious start-up. And that’s
what we liked most about their Tweeting. Where other businesses park their
Twitter feed or broadcast mindlessly Ewing’s Seafood post informative, engaging
and down to earth content.
Undoubtedly they are one of the strongest business
Tweeters out there and definitely one for others to look up to as a standard
bearer of Twitter best practice.
For those wanting to know why
exactly they’re so special here’s a breakdown of how exactly Eversheds scored:
Level of
interaction and engagement – Ewing’s are great for this and
they really get involved with their Twitter following with @mentions @replies and
retweets. They’re really pushing the boundaries and reimagining the way that
business should be done and it’s really great to see. It’s particularly cool to
see the fishmongers interact with local chefs and businesses; this really is
how Twitter should be done – creative clustering!
5/5
Frequency
of Tweets – Ewing’s aren’t exactly a Tweet-single-day kind of business but
that doesn’t mean they leave their feed inactive for days and weeks at a time.
Bar the odd silence the guys maintain a fresh and regularly updated Twitter
stream. We haven’t seen any prolonged periods of inactivity which is great and
when they do post the content is great. All round their Tweeting frequency is
spot on: not too much and not too little, but just right!
4.5/5
Biography
– Their Twitter bio is short, snappy and to the point. It’s
clearly nicely done but for us there was one thing missing: they didn’t mention
their global exports. This isn’t a massive deal however, just maybe
something to be considered. It also should be noted that they have a link to
their website. This subtle but hugely effective! A Twitter-must!
A Twitter bio is always a big factor in
setting a browser’s first impressions and Ewing’s have definitely done things right.
4.5/5
Aesthetics
and qualities of Twitter page – The Ewing’s Twitter
aesthetics are fantastic and first impressions are really impressive. They’ve
really done a great job and they will surely have stopped a lot of browser
bounce thanks to the vibrancy of their page.
The one weakness would be their
background which, whilst having the green theme, feels a little empty. I’d
recommend they put the wonderful oil painting of Walter by Oliver Jeffers down
the side. What do you think?
4/5
Informativeness
– Ewing’s are a good source of interesting facts, updates and
information. They kept us informed and they’re definitely a model of good
practice in this criterion.
4/5
Consistency
– Ewing’s consistently Tweet well across the various criteria we
reviewed them on and so they should be awarded top marks.
5/5
Photos – This section really blew us away. So many
people forget or don’t realise, but the potential for photos to revolutionise
your Twitter feed are huge. The selection of Ewing’s photos are just fantastic
and they really go to humanise the company and give it life and personality.
Our particular favourites were
the oil painting of Walter and the pictures of the team in Dubai.
5/5
Twitter
experience – An innovative and forward thinking business who’re really leading
in a vanguard of exciting Northern Ireland business Tweeters. For the
interesting factoids, snippets of information and photos they are well worth a
follow.!
5/5
Overall Ewing’s Twitter
Score – 37/40
Well there you have it, the
winner of the latest “Northern Ireland Tweeter of the Week” and just how they
do it. We really hope that by doing this that others can begin to understand
the science of top Tweeting and just how it is that the top business Tweeters
Tweet well and win awards for doing so!
Effective Tweeting shouldn’t be
seen as hard. Yes we understand the initial reservations but all it takes is
careful observation and putting proven practices into practice. In any case big shout out to
the Ewing’s team – keep on driving the Northern Ireland brand and keep up the
top Tweeting!
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